RMS Collects

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Our Services

Collection Recovery & Receivable Management Services

Our Approach to Collections

The professionals at RMS Inc. utilize a sales oriented approach to the collection process. We recognize the importance of your institution’s image and therefore employ positive reinforcement and professionalism as a means to an end. Creating adverse relationships is not a collection tactic. Our collection strategy includes a combination of mail and telephone collection processes. We encourage payment in full and the benefits of this option as well as the possibility of payment installments as a viable option. Approaching the collection strategy in a positive, respectful manner increases our ability to collect your funds.

01

Prompt, Accurate Reports and Remittances

Reports are sent either electronically via FTP or on paper on a monthly basis and can be sent to multiple locations. These include, but are not limited to:

Additional customized reports can be created to your specific needs. Remittances can be submitted either electronically or paper checks, gross or net. If desired, we can send remittance data directly to your loan servicer.  
02

Online Account Access

Utilizing our debt collection system, we are able to process transactions for multiple account types and varying interest rates. Clients are able to access their accounts via our web site in order to view payments, collection history and collector notes.

03

Online Account Placement

Account placement methods include secure FTP transfer, US mail, E-mail, fax or direct from loan servicer. We can also provide you with traditional placement forms or word processing templates.

04

Our Full Service Collections Include: